Contact Us
Have a question, bug report, or feature request? Fill out the form below.
Please do not include PDF files, document passwords, financial details, or other sensitive information in a message. For a bug report, browser/version, steps to reproduce, and the approximate file size are usually enough. See our privacy policy for how contact information is handled.
Email support
support@bytespdf.comResponse time
Response times vary by request — no fixed turnaround is promised
Before you write
Many questions already have a sourced answer: the FAQ covers accounts, limits, and privacy in plain language, the PDF questions hub answers the thirty most common compression problems, and the guides have per-destination size limits for email, visa portals, and upload forms. Checking there first is usually faster than waiting for a reply.
Reporting a bug
The details that get bugs fixed fastest: your browser and version, the steps that trigger the problem, what you expected versus what happened, and the file’s approximate size and page count. Because your PDF is processed locally on your own device, we never see it — so do not attach or paste document contents. If a specific file fails, telling us whether it is a scan, a form, or a signed document usually points straight at the cause.
What we can help with
Tool bugs and errors, feature requests, privacy and data requests, and partnership or press inquiries are all welcome. One honest limit: we cannot promise that a compressed file will be accepted by a specific email system, portal, or institution — the recipient’s own rules always decide, and our guides can only document what those rules say today.
Prefer email? Write to support@bytespdf.com.